The activities of internal quality management at the project

12/01/2017

QUALITY MANAGEMENT PROCESS
 
 

THE ACTIVITIES OF INTERNAL QUALITY MANAGEMENT AT THE PROJECT
Sigma Engineering always focuses on the maintenance and control of the quality management system. In particular, the activities of internal quality management in the project are constantly at the forefront. It is considered as a core value, ensuring the success of the project as well as the development of the company.
In the mind of Sigma, all products which delivered to the customers, whether big or small must be a good one that meet the strict criteria of our customers and in accordance with company standards. In order to ensure and maintain this statement, all projects of the company must be applied the similar quality management system.

 

1. LETTER OF ACCEPTANCE & KICK-OFF MEETING
 
After receiving letter of acceptance, we will quickly establish the project’s steering committee. All the project manager, team leader and experienced engineers will conduct preparatory work, check the contract, technical review, site check and make an implementation plan. At the same time, we will quickly take part in the Kick-off meeting with the Consultant and Investor to access the project: the process, the provisions of the project, technical requirements, quality, safety of the project… 
 
2. MOBILIZATION & SETUP: SITE OFFICE, STORAGE, WORKSHOP,... 
Preparing the labor and equipment mobilization plan…; site office deployment, storage, security requirements, transport and dorms are implemented uniformly and quickly combined as required by the project and the company's standards.
 
3. QUALITY MANAGEMENT PLAN: METHOD STATEMENT, T&C WORKS, STANDARDS...

To provide good product and similarities in all projects of the company, we consider the standardization is one of the required elements. Analyzing specific requirements, characteristics of each project, based on available data system of the company, we will build a quality management plan to suit each project. These plans include:

  • Planning and managing the quality of supplies, materials and equipment according to the sequence of the project: Submitting samples and approval before ordering materials   -> Receiving goods on site -> Acceptance of quality product, sample testing before being put into use -> Storing and preserving -> Installing and protecting the products -> Handing over the products to the customers and putting into use.

  • The process of supplies, materials and equipment which are unconformable with the requirements of the project.

  • Method statement applied to the overall project

  • Testing and commissioning of the project

  • The process for taking skill test, technical training requirements for workers

  • The process of inspection, testing, quality control at the project

  • Standards: managing documents, managing and implementing drawing…

4. INTERNAL INSPECTATION BY PROJECT ENGINEER

All of the internal inspections of the project are examined by Sigma project engineer before inviting Consultant and Investor to inspect. These works include:

  • Inspecting goods before putting into use

  • Inspecting installation of materials, equipment

  • Inspecting T&C works

  • Inspecting overall to put into use

5. INTERNAL AUDIT BY QA/QC DEPARTMENT 

Regular or irregular, QA/ QC Department of the company will go to the project to assess the quality of work and the compliance of processes, provisions in the project:

  • When projects have a change management
  • When projects have a problem or negative feedback from customers
  • Extraordinarily upon request made by the board of directors
  • Periodically according to the phases of the project
    • The inception Phase
    • The implementation Phase
    • The end of phase
6. NON-CONFORMANCE REPORT
All the errors in the process of inspection and internal acceptance will be made in non-conformance reports and reported directly to the Board of Directors of the company. Also, this report will also point out: the cause of the errors, direct construction workers, engineers, corrective action and deadlines.
 
7. CORRECTIVE ACTION
All the errors in the report, even the smallest one will also be monitored by the QA/ QC department to ensure that all errors have been handled and overcome. The meticulous attention to every little detail helps us prevent risk to the lowest level for our customers' products later, bring a sustainable benefit to the project.
 
8. PREVENTIVE ACTION
After each report, the actions of non-conformance handling, incident we have made and added to the system of preventive action. Throughout the thought of the Board of Directors and employees, preventive action is always more important than the corrective one, with the motto of “do the job right at the first time”. It will ensure to bring the maximum benefit and minimum risk to the customer.
 
9. IMPROVE PROCEDURE (IF NECESSARY)
Procedure improvement is one of the important activities in preventive action. Because of the direct participation in the project company, reception and error handling combine, process management division of the company would have recorded and adjusted to ensure that members perform correctly and prevent these errors occur.
 
10. RECORD & UPDATE DATA FOR COMPANY & AFTER PROJECT
All project’s data, the quality management activities, preventive actions will be added to the updated data system periodically or at the end of the project and serving to the later projects. With an experience of implementing more than 100 projects in diverse sectors, we believe that with any requirements and strict criteria, we can bring the best products to our customers (the spirit of possibilities).

 

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